My ROLLER headphones are defective

If your headphones are defective, please contact the LUZLI retailer that sold you the product. They will then arrange a repair service for you. Please always include your purchase receipt for repairs within the warrantee period. Without the appropriate proof of warrantee, repairs can only be carried out for a fee.

If you purchased your headphones directly from LUZLI, you can contact us directly for repair services.